Gold Level Business Support


Gold Level Business Support

Fixed cost per month – per Managed Server (Physical or Virtual)
Fixed cost per month – per User/Desktop/Notebook/Tablet
Business Package Includes:

  • Free Remote Support Services – Extended Business Hours (Mon – Sat 8.30am – 5.00pm) * 2 Hour Response Time
  • Remote Monitoring and Health Checks
  • Monthly System Reports via Email
  • Discounted Remote Support Hourly Charges (Outside of Extended Business Hours)
  • Discounted Onsite Support Hourly Charges
  • Discounted Workshop Hourly Charges
  • Discounted IT Project Management Hour Charges
  • Priority Service Desk
  • Server & Desktop Patch/Update Management
  • Core Server Maintenance Tasks
  • Hard Drive Capacity and Backup Monitoring and Reporting
  • Desktop Group Policy Applications
  • Quarterly IT Strategy Meeting

Contact us for an obligation free quote which includes a full site health check.