Managed Services


Effectively managing and supporting your IT environment is more than just having people, but also requires large investments in systems and processes. GM IT Consultants Managed Services can remove this burden from your business and allow you to focus on what you do best … run your business.

Our Managed Services offerings are flexible and allow you to select certain components or outsource the whole of your IT management. Our strategic solutions help you manage cost, reduce risk, increase flexibility and realise operational efficiencies. By putting the day-to-day management of your IT infrastructure in our expert hands, you enhance your ability to scale for growth and concentrate on true innovation.

How does a Managed Service provider contribute to the success of your business? 

A managed service provider steps in and manages your IT department remotely, freeing up company time and mental energy to work on other revenue-generating activities. By engaging a dedicated team of experienced professionals to run your IT systems around the clock, you’ll always have the most up to date cutting-edge set-up, technology and security up-levelling your business’s performance.

How does a Managed Service provider seamlessly integrate into your business?

Firstly, you choose which services get managed externally and which services to keep in-house, creating a collaborative process that matches your company goals. Ideally, you want to offload the time-consuming, complex, repetitive, and technical work involved, cutting hours of labour and problem-solving brain pain for the company. The best place to start is with a conversation to identify which IT systems can have the biggest impact on your business growth managed externally.

Which systems can a Managed Service provider take off your hands?

Some of the key operational areas that can get expertly managed (saving your company time and money) include internet services, telephony and communications services, information technology – helpdesk, device management and monitoring, projects, hardware and software procurement and cyber security. Imagine the freedom created by outsourcing several of these roles and systems!

How can Managed Services move the Profit Needle in your business?

Firstly, outsourcing these services usually drive cost savings. Most providers start with an upfront fee and then an ongoing flat monthly fee, providing a fixed cost to budget, so costs never blow out. You can typically reduce the in-house labour costs formally applied to these applications, including the technology, tools, and other resources needed to handle the tasks (showing significant bottom-line improvements).

Secondly, the managed service provider has the experience, expertise, and specialised knowledge in the services creating faster solutions (minimising downtime), reducing risks and liabilities, whilst meeting compliance with government regulations and industry standards in the process.

Thirdly, you’ll always have the latest tools, technology, and resources that enhance efficiencies creating a continuous improvement to keep expanding the ROI and stretching the gap on competitors.

Why Are Managed Services A No-Brainer Strategic Business Decision?

In this highly competitive marketplace, standing out from the competition captures more customers.

When you outsource your managed services, it frees you to focus on business growth, such as your direction, strategies, culture, retention, marketing, and sales, instead of being snowed-under in low-ROI administrative work. Adding to this, better systems, reduced liabilities, and cost savings creates more money to reinvest back into the business or take increased profits.

In-house staff should also focus on tasks that drive profits and grow your business throughout their workday. A managed service provider becomes an extension of your team and handles the clunky work that otherwise chews up hourly labour in-house.