Silver Level Business Support

Fixed cost per week – per managed server (Physical or Virtual)
Fixed cost per week – per User/Desktop/Notebook/Tablet
Business Package Includes:

• Free Remote Support Services – Standard Business Hours (Mon – Fri 8.30am – 5.00pm) * 4 Hour Response Time
• Remote Monitoring and Health Checks
• Monthly System Reports via Email
• Reduced Remote Support Hourly Charges (Outside of Extended Business Hours)
• Reduced Onsite Support Hourly Charges
• Reduced Workshop Hourly Charges
• Reduced IT Project Management Hour Charges
• Server & Desktop Patch/Update Management
• Core Server Maintenance Tasks
• Annual IT Strategy Meeting